Contact Us
We'd Love to Hear From You! 🌿
Thank you for visiting Adithi Garden.
Whether you have a question about our plants, seeds, gardening supplies, an existing order, or simply need help choosing the right product, our team is here to assist you.
We aim to respond to all customer enquiries as quickly as possible and provide the best possible shopping experience.
Get in Touch
🌐 Website
📱 WhatsApp Customer Support
+91 9497116368
For faster assistance, message us on WhatsApp with your:
-
Order Number (if applicable)
-
Name
-
Query or Issue
-
Photos (if reporting a damaged item)
📧 Email Support
We typically respond to emails within 24–48 business hours.
Customer Support Hours
Monday – Saturday
🕘 9:00 AM – 6:00 PM (IST)
Sunday: Closed
Messages received outside business hours will be answered on the next working day.
Order Support
Need help with your order?
Please include the following details when contacting us:
-
Order Number
-
Full Name
-
Registered Mobile Number or Email Address
-
Description of your query
-
Photos (if your order arrived damaged)
Providing these details helps us resolve your request more quickly.
Shipping & Delivery
If you have questions about:
-
Order Processing
-
Shipping Status
-
Delivery Updates
-
Tracking Information
Please contact us through WhatsApp or email, and we'll be happy to assist.
Returns & Refunds
If your product arrives damaged during transit, please contact us within 24 hours of delivery with:
-
Your Order Number
-
Clear photos of the damaged item
-
Photos of the package (if applicable)
Our team will review your request in accordance with our Returns & Refund Policy and guide you through the next steps.
Frequently Asked Questions
How can I track my order?
Once your order is shipped, you'll receive tracking details via email, SMS, or WhatsApp (where applicable).
Can I modify or cancel my order?
Please contact us as soon as possible after placing your order. We'll do our best to accommodate your request if the order has not yet been processed or shipped.
Do you deliver across India?
Yes, we deliver to most serviceable locations across India.
How should I care for my plants after delivery?
Basic care instructions are provided with many products. If you need additional guidance, feel free to contact our support team.
Connect With Us
Stay connected with Adithi Garden for:
-
New Plant Arrivals
-
Gardening Tips
-
Seasonal Offers
-
Product Updates
-
Exclusive Discounts
Follow us on our social media channels for the latest updates.
We're Here to Help
At Adithi Garden, customer satisfaction is our priority. Whether you're starting your first garden or expanding an existing one, we're committed to making your gardening journey simple, enjoyable, and rewarding.
Thank you for choosing Adithi Garden. We look forward to serving you!